Shipping Policy

Fast, Reliable Shipping You Can Count On

We know how important it is to receive the right parts on time. Whether you’re completing an urgent repair or planning a renovation, we work hard to process and ship your order as quickly as possible.

Order Processing

When Will My Order Ship?

Orders are typically processed within 1–2 business days after payment has been successfully received.
Orders placed on weekends or holidays will begin processing on the next business day.
Processing times may vary during peak seasons, holidays, or promotional events.
Orders requiring additional verification may experience a slight delay.

Once your order has been processed, you will receive a shipping confirmation email containing your tracking information.

Shipping Methods

Available Shipping Options

We work with trusted shipping carriers to provide reliable delivery services.

Available shipping methods may include:

Standard Shipping
Expedited Shipping
Priority Shipping
Freight Shipping (for oversized products)

Shipping options and delivery estimates will be displayed during checkout based on your location and the products in your cart.

Delivery Times

Estimated Delivery

Delivery times vary depending on your shipping address and the shipping method selected.

Shipping Method	Estimated Delivery
Standard Shipping	3–7 Business Days
Expedited Shipping	2–3 Business Days
Priority Shipping	1–2 Business Days
Freight Delivery	Varies by Location

Please note that delivery estimates are not guaranteed and may be affected by weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Rates

How Shipping Costs Are Calculated

Shipping charges are automatically calculated during checkout based on:

Package weight
Package dimensions
Shipping destination
Selected shipping method
Number of items ordered

Your final shipping cost will be displayed before you complete your purchase.

Order Tracking

Track Your Shipment

Once your order ships, you’ll receive an email containing:

Order Number
Shipping Carrier
Tracking Number
Estimated Delivery Date

You can use the provided tracking number to monitor your shipment from dispatch to delivery.

Shipping Locations

Where We Ship

Mobile Home Parts Mid South proudly ships to customers throughout the United States.

We currently ship to:

Residential Addresses
Commercial Addresses
Contractors
Property Management Companies

If you have questions about shipping to your location, please contact our customer support team before placing your order.

Freight Shipments

Large & Oversized Orders

Some products, such as large doors, windows, roofing materials, or bulk orders, may require freight shipping.

For freight shipments:

Delivery appointments may be required.
Someone may need to be available to receive and inspect the shipment.
Please inspect all freight deliveries before signing for the package.

If you notice any visible damage, report it to the carrier immediately and contact us as soon as possible.

Damaged or Missing Packages

If Your Order Arrives Damaged

We carefully inspect and package every order before shipment. However, if your order arrives damaged:

Take clear photographs of the damaged package and products.
Keep all original packaging materials.
Contact our customer service team within 48 hours of delivery.
Include your order number and photos when submitting your claim.

We’ll work with you to resolve the issue as quickly as possible.

Lost Packages

Didn’t Receive Your Order?

If your tracking information indicates your package has been delivered but you haven’t received it:

Check around your delivery location.
Ask neighbors or building management.
Contact the shipping carrier for additional details.
If you still cannot locate your package, contact our support team for assistance.

Incorrect Shipping Address

Please Verify Your Address

Customers are responsible for providing accurate shipping information.

If an incorrect shipping address is entered:

Please contact us immediately.
If your order has not shipped, we’ll do our best to update the address.
Once an order has shipped, we may be unable to make changes.

Additional shipping charges may apply if a package must be reshipped due to an incorrect address.

Order Delays

Unexpected Shipping Delays

Although we strive to deliver orders on time, delays may occasionally occur due to:

Severe weather conditions
Carrier transportation delays
High shipping volume
Holidays
Supply chain disruptions

We appreciate your patience and understanding in these situations.

International Shipping

Do You Ship Internationally?

At this time, Mobile Home Parts Mid South primarily ships within the United States.

If you’re located outside the U.S. and would like to place an order, please contact our customer support team to discuss available options.

Questions About Shipping?

We’re Happy to Help

If you have questions regarding your shipment, delivery times, freight orders, or shipping costs, our customer service team is here to assist you.

Contact Information

📞 Phone
(901) XXX-XXXX

📧 Email
info@parts.com

🕒 Business Hours
Monday – Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed